Privacy Policy

Your privacy matters to us. This policy explains what personal data Assignment Deck collects, why we collect it, how we keep it safe and what rights you have. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Assignment Deck is the data controller for your personal data. Address: Regent Street, London, United Kingdom. Email: contact@assignmentdeck.com. Phone: +44 7456 047603.

2. Data We Collect

We do not ask for your university login details, student ID or passwords for any university system.

3. How We Use Your Data

We use your personal information to provide the services you order, process payments and refunds, answer questions and support requests, improve our website and services, send updates and offers where you have opted in, keep necessary records for tax and accounting purposes, and prevent fraud, misuse, or unauthorized activity.

4. Confidentiality and Sharing

We never sell your personal data. We never share your details with your university.

We share data only with trusted providers who help us run our services, such as:

• Payment processors (PayPal, Stripe and our bank for bank transfers)
• Website hosting and IT providers
• Email and communication tools
• Analytics providers (for example, Google Analytics)
• Academic team members working on your request, who receive only what they need

All providers must keep your data secure and use it only on our instructions. We may also disclose data if the law requires it.

5. International Transfers

Some providers may store data outside the UK. When this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract clauses.

6. How Long We Keep Data

• Account and order data: for as long as your account is active, plus 2 years
• Uploaded files and delivered material: deleted within 30 days after order completion, unless you ask us to keep them
• Payment and tax records: 6 years, as required by UK law
• Marketing data: until you unsubscribe

7. How We Protect Your Data

We use SSL encryption, secure payment processing, access controls and regular security reviews. Only authorised team members can access your information, and only when they need it.

8. Cookies

We use cookies to keep the website working, remember your preferences and understand how visitors use our site.

• Essential cookies: needed for the site to work
• Analytics cookies: help us improve the site (used only with your consent)
• Marketing cookies: help us show relevant ads (used only with your consent)

You can change your cookie choices at any time through our cookie banner or your browser settings.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Restrict or object to how we use your data
• Receive your data in a portable format
• Withdraw consent at any time

To use any of these rights, email contact@assignmentdeck.com. We will reply within one month.

10. Complaints

If you are unhappy with how we handle your data, please contact us first.

11. Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect data from children without parental consent.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the updated effective date.

13. Contact Us

For any privacy questions, email contact@assignmentdeck.com, call +44 7456 047603, or write to us at Regent Street, London, United Kingdom.